User data appears to have been temporarily lost

If you tried to sign onto Club Nintendo today, you were either met with a message informing you of your inability to sign in due to high usage of the platform or when you signed in, you saw that your To-Do list was cleared along with your coins. The presumed culprit is assumed to be caused by the high number of users trying to redeem their free game from the Mario Kart 8 digital bonus game promotion.

According to GamesUnderPressure, issues spanned from connectivity and error messages to some users even being able to collect two free games with their redemption of Mario Kart 8 instead of one — which I guess is only an issue on Nintendo’s end.

If you keep trying, you may find that you can still sign in, but on normal circumstances, the site displays the following statement:

Club Nintendo is currently unavailable due to site maintenance.

We apologize for any inconvenience.

Remember to hang on to your product registration codes and make a note of your serial numbers – we\’ll be back soon so you can register your products.

Please note, it is not necessary to register your hardware to begin your warranty. This is done automatically at the retailer when you purchase your product. However, please check back to register your products for Club Nintendo benefits, including hardware warranty extensions.

Forum users please note, the Tech Support Forums will be in read-only mode during this time. All existing Forum topics, posts, and replies will remain available for those looking for technical assistance with Nintendo products. No new threads or messages can be created until Club Nintendo is back up.

Please try back later.

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